The sound you are hearing is my tantrum. The "cable is bad and needs to be re-strung" . This is going to require ANOTHER appointment. We are discovering this at 10:35 pm.
Edited to ad - A few minutes later I am notified by the tech that it may be an error on his part and we try again. This time we have success. On the down side, the cable is still very old and probably should have been replaced as a matter of course. If this is to happen, it will happen on my dime at some point in the future. But, for the time being, if I want to plug the lap top into the modem, I can and I will have access. Upside, access downside, pretty much what I have now but in a different room. I have not yet received my router.
Edited to ad - A few minutes later I am notified by the tech that it may be an error on his part and we try again. This time we have success. On the down side, the cable is still very old and probably should have been replaced as a matter of course. If this is to happen, it will happen on my dime at some point in the future. But, for the time being, if I want to plug the lap top into the modem, I can and I will have access. Upside, access downside, pretty much what I have now but in a different room. I have not yet received my router.
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